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English 


Muftah enables the MBRHE users to check their maintenance request status for ready house using the ISKAN application with a better user experience and saves customers time.
This document describes the procedure to check the maintenance status through Muftah.





Open the ISKAN mobile application

Tap on the Muftah button to start to chat with Muftah

Image RemovedImage Added

Tap on the Get Maintenance Request Status For Ready House button from the Transactional Services list




Enter your Application Number 

Muftah asks for your confirmation to proceed next. Please provide Yes to continue or No if you want to change the application number

.

Tap on the Yes button to continue your Application Status process

View your Maintenance Request Status For Ready House which includes,

  • Request Number
  • Request Date
  • Appointment Date
  • Status
  • Problem description

Finally, tap on the Back to main menu or Back button to get back to the main menu





Tap on the No button to provide the correct Application Number

Enter your Application Number 

or

Tap on the Back button to discard the request and go to the previous menu








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#search-ui,
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a#sv-scmtb-trsl-lang-picker {
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text-align: center;
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</style>