Muftah enables the MBRHE users to check their housing application status using ISKAN application with better user experience and saves customers time. This document describes the procedure to check the application status through Muftah.
The page consists of
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Get Housing Application Status
Open the ISKAN mobile application |
Tap on Floating button |
Tap on Chatbot (Talk with Muftah) icon to start chat with Muftah |
Tap on the Get Housing Application Status button from the Transactional Services list |
Select any of the following options to help you inquire your application status.
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Select the option to inquire your application status or Tap on Back to the main menu button to go back to main menu. |
By Application Number
Check your application status by using Application Number.
Tap on By Application Number |
Enter your Application Number |
Muftah need your confirmation to proceed next. Please provide Yes to continue or No if you want to change application number. |
Tap on Yes button to continue your Application Status process |
View your Housing Application Status which includes,
Finally tap on Back to main menu or back button to get back to main menu |
|
Tap on No button to provide correct Application Number |
Enter your Application Number or Tap on Back button to discard the request and go to previous menu |
By Applicant ID
Check your application status by using Applicant ID.
Tap on By Application ID |
Enter your Application ID |
Muftah need your confirmation to proceed next. Please provide Yes to continue or No if you want to change application Id. |
Tap on Yes button to continue your Application Status process |
View your Housing Application Status which includes,
Finally tap on Back to main menu or back button to get back to main menu |
|
Tap on No button to provide correct Application ID. |
Enter your Application ID or Tap on Back button to discard the request and go to previous menu |
By Emirates ID
Check your application status by using Emirates ID.
Tap on By Emirates ID |
Enter your Emirates ID |
Muftah need your confirmation to proceed next. Please provide Yes to continue or No if you want to change Emirates Id. |
Tap on Yes button to continue your Application Status process. |
View your Housing Application Status which includes,
Finally tap on Back to main menu or back button to get back to main menu |
|
Tap on No button to provide correct Emirates ID. |
Enter your Emirates ID or Tap on Back button to discard the request and go to previous menu |
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