Muftah enables the MBRHE users to check their housing application status using the ISKAN application with a better user experience and saves customers time. This document describes the procedure to check the application status through Muftah.
The page consists of
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Get Housing Application Status
Open the ISKAN mobile application |
Tap on Floating button |
Tap on Chatbot (Talk with Muftah) icon to start to chat with Muftah |
Tap on the Get Housing Application Status button from the Transactional Services list |
Select any of the following options to help you inquire about your application status.
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Select the option to inquire about your application status or Tap on on the Back to the main menu button button to go back to the main menu. |
By Application Number
Check your application status by using Application Number.
Tap on on the By Application Number button |
Enter your Application Number |
Muftah need asks for your confirmation to proceed next. Please provide Yes to continue or No if you want to change the application number. |
Tap on the Yes button to continue your Application Status process |
View your Housing Application Status which includes,
Finally, tap on on the Back to main menu or back button to get back to the main menu |
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Tap on on the No button to provide the correct Application Number |
Enter your Application Number or Tap on on the Back button button to discard the request and go to the previous menu |
By Applicant ID
Check your application status by using Applicant ID.
Tap on on the By Application ID button |
Enter your Application ID |
Muftah need asks for your confirmation to proceed next. Please provide provide Yes to continue or No if you want to change application Id. |
Tap on on the Yes button to continue your Application Status process |
View your Housing Application Status which includes,
Finally, tap on on the Back to main menu or back button to get back to the main menu |
|
Tap on on the No button to provide the correct Application ID. |
Enter your Application ID or Tap on on the Back button button to discard the request and go to the previous menu |
By Emirates ID
Check your application status by using Emirates ID.
Tap on on the By Emirates ID button |
Enter your Emirates ID |
Muftah need asks for your confirmation to proceed next. Please provide provide Yes to continue or No if you want to change Emirates Id. |
Tap on on the Yes button to continue your Application Status process. |
View your Housing Application Status which includes,
Finally, tap on on the Back to main menu or back button to get back to the main menu |
|
Tap on on the No button to provide the correct Emirates ID. |
Enter your Emirates ID or Tap on on the Back button button to discard the request and go to the previous menu |
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