Muftah enables the MBRHE users to check their maintenance request status using Get Housing Maintenance Status services. This document describes the procedure to check your housing maintenance status through Muftah(WhatsApp).
Once you introduced Upon introducing to Muftah you will get into welcome screen , which consists of various services list as shown below.
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Select the desired transactional services from the list of services | Type highlighted keyword Maintenance Status or option number 7 to check your housing maintenance status | Enter your Application Number | Muftah need asks for your confirmation to proceed next. Select Yes to continue or No if you want to change the application number. |
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keyword Yes or option number 1 to confirm your application number | View your Housing Maintenance Status which includes,
Finally, type Restart or Exit to get back to the main menu. |
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keyword No or option number 2 to change your application number | Enter the correct Application Number or Type Restart or Exit to discard the request and go to the main menu |
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