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Muftah welcomes the users to contact MBRHE with any questions or suggestions or complaints regarding our services through the ISKAN application with a better user experience and saves customers time. We appreciate your interest and will respond quickly to your inquiry.

To learn how to contact us using Muftah (Mobile Chatbot) follow the simple steps shown below.






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Open the ISKAN mobile application

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Tap on

the Floating button 

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Tap on the Chatbot (Talk with Muftah)  icon

the  Muftah button to start to chat with Muftah

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Tap on the Contact Us (Inquiry, Suggestion, Complaint) button from the Transactional Services list




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Enter your Email ID 

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Enter your Subject 

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Select the desired Category of your inquiry or suggestion or complaint to MBRHE,

  • Housing Grant
  • Housing Loans
  • Financial Services
  • General Inquiries
  • MBRHE Website 
  • Smart Apps
  • Housing Social Consultation

Select the desired Category






Select the desired Category

Select the desired Category

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Let us select a category as Housing Grant

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Select the Type of contact from the list shown,

  • Comment
  • Question
  • Suggestion
  • Complaint
  • Bug




Select the Type of contact

Select the Type of contact

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Let us select contact type as Comment

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Enter your Message





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Muftah asks for your confirmation to proceed next. Please provide Yes to continue or No if you want to change input data of any field.

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Tap on the Yes button to continue with your provided data


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Thus, your feedback is submitted successfully. 

Note down your Reference Number, in the future MBRHE team will contact you.

Finally, tap on the Back to main menu or Back button to get back to the main menu.








Tap on the No button to change input data of any field

Select the field to be Change (input data) from the list shown,

  1. Email
  2. Subject
  3. Category
  4. Type
  5. Message

Select the field to be Change




Select the field to be Change

or

Tap on the Cancel to discard the change option

Let us select the Subject field to be change

Enter your updated Subject 

or

Tap on the Back button to discard the request and go to the main menu









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