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Muftah accommodates the number of financial services which provide information using the ISKAN application with better user experience and saves customers time. This section describes the procedure for getting information on financial services by Muftah.




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Open the ISKAN mobile application

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Tap on the  Muftah button to start to chat with Muftah

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Tap on the Financial Services button from the Informational Services list




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Select the required service from the Financial Services list,

  • Self Financing Reward "Awad"
  • Facilitation Program
  • Request to Update Customer Data
  • Request Liability Certificate

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Select the desired Financial Services

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Select the desired Financial Services



Select the type of service by tapping on the desired Services button (for example, Early Settlement) from the list of financial services.



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Tap on the Early Settlement button

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To get more information about the desired financial services (Early Settlement), Tap on the desired Services from the Service Card.

  • Target Audience
  • Required Documents
  • Terms and Conditions 
  • Service Direct Contact
  • Service Branches
  • Service Required Time

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Select the desired service from the Service Card 

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Select the desired service from the Service Card 




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Select the desired service from the Service Card 









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