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Muftah accommodates the number of financial services which provide information using the ISKAN application with better user experience and saves customers time. This section describes the procedure for getting information on financial services by Muftah.




Open the ISKAN mobile application

Tap on the Muftah button to start to chat with Muftah

Tap on the Financial Services button from the Informational Services list




Select the required service from the Financial Services list,

  • Self Financing Reward "Awad"
  • Facilitation Program
  • Request to Update Customer Data
  • Request Liability Certificate

Select the desired Financial Services

Select the desired Financial Services



Select the type of service by tapping on the desired Services button (for example, Early Settlement) from the list of financial services.



Tap on the Early Settlement button

To get more information about the desired financial services (Early Settlement), Tap on the desired Services from the Service Card.

  • Target Audience
  • Required Documents
  • Terms and Conditions 
  • Service Direct Contact
  • Service Branches
  • Service Required Time

Select the desired service from the Service Card

Select the desired service from the Service Card




Select the desired service from the Service Card








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