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ISKAN enables the users to access the housing maintenance service by MBRHE.

This section provides the users with the procedure to request for housing maintenance service in ISKAN. The service, Housing Maintenance is accessed in the Dashboard.




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Request a maintenance service


Login to the ISKAN application using any one of the channel UAE PASS or    I Have Housing Applications

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Find the maintenance services in the Slide view

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Find the maintenance services in Grid view




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Tap on a service required under Slide view

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Verify the prepopulated information and enter the required information

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Check the Available (Image Modified) dates and Pick (Image Modified) the date for an appointment, and modify if required

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Tap on Attach Image icon and upload the files from the gallery/ take a new picture by accessing the camera. 

In Editing, tap on the delete (Image Modified) icon to remove the file attached or tap on the View (Image Modified) icon to view the attached file.




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View the attached file

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Tap on the Send button to submit the maintenance request.


Thus, the request for the housing maintenance service is created successfully.


View history of maintenance requests

Access the history of maintenance requests on the dashboard.



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Tap on My Maintenance Requests to view the history of maintenance requests

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Displays the list of maintenance requests created

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Tap on individual to display the history of maintenance requests created

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Upon tapping Problem Description, it displays the maintenance request in detail as mentioned by the user




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Upon tapping Contractor Remarks, it displays the remarks entered by the contractor

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User can rate the service and provide feedback about it






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