Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

e-Services portal accommodates number of online housing services which implies no paperwork and saves customers' time. 

This section describes the procedure for requesting housing service in e-Services portal.


The page consists of

Table of Contents
maxLevel2
indent10
stylesquare


Request a housing service

Apply for the housing request in no time with simple steps given below:


Upon logging into the e-Services Portal, user will be redirected to the Dashboard which contains the Services section.Image Removed

Image Added

Step1:

Select the Housing Request service from the section Services.

Image Removed

Step2:

Enter Personal Information, Accept the terms and conditions by clicking check box and click on Continue button to create the housing form. 

Image Removed

Image Removed

Image Removed


Image Added

Verify the prepopulated information and enter the required information


Image Added

User's who are one of the People of Determination click on the Yes button and select the type from the dropdown menu.


Image Added

User's who have government support click on the Yes button and select the type of support from the dropdown menu.


Image Added

Select the Job Status from the dropdown menu.



In case the service requested is Housing Construction Loan then the user needs to provide the Land Number.

Image Added

Enter the Land Number



For Job Status as Employed

Image Added

Step2:

Select the Job Status as Employed and Provide the Employment and Financial details, then click on Next button



Image Added


Image Added

Select the service required from the Eligible services listed

Ready House

Image Removed

Step3:

Verify the prepopulated Job Status and Provide the Employment details, then click on Next button

Image Removed

Image Removed

Image Removed

Step4:

Enter the Finance information and click on Next button

Image Removed

Image Removed

Step5:

Upload the documents by clicking on Add button

Image Removed

Image Removed

Click on Finish button to Submit the application

Image Removed

Step6
  • Apply for Housing Grant
  • House Construction Grant
  • House Construction Loan
  • Purchasing Ready House NOT Owned By MBRHE Loan
  • Ready House Loan
  • Purchasing Ready House Service
  • House Apartment Grant
  • House Rent Service
  • House Booking
    • Apply for Housing Maintenance, Addition or Replacement (partial/whole) grant
    • Apply for Housing land
    • Apply for Housing construction grant
    • Apply for Housing construction loan
    • Apply for Housing unit loan from local market
    • Apply for Housing Maintenance, Addition or Replacement (partial/ whole) loan
    • Apply for Housing loan
    • Apply for Housing purchase
    • Apply for Apartment grant
    • Apply for Housing Unit Rent


    Upon clicking on Next button a new housing request with a unique ticket number is assigned

    Image Added



    Image Added

    Image Added


    Step3:

    Upload the documents by clicking on Add button


    Image Added



    Image Added

    User can upload the required document by using either the options,

    • Choose File
    • Drag and Drop


    Image Added


    Image Added



    Image Added

    Step4:

    Click on the terms and conditions check box and accept it by clicking on the Agree button and then click on Finish button to submit the application.


    Image Added

    Step5:

    The user can view the successful completion of the application process and will be directed to the housing application page that he/she has previously created, in addition to where the user can create new applications.



    Image Added

    Give us your feedback so we can improve your experience





    In case the service requested is Residential Land Grant/ House Construction Loan then the user needs to commit the Obligation to build step by submitting the OTP received in the mobile number registered with MBRHE.


    Image ModifiedThe user can modify and/ or delete the ticket before submitting it.

    Thus, the housing request is submitted successfully. 


    View the status of housing requests

    Tickets generated for all the housing services requested, are displayed under the Housing Request list page.

    Image Removed

    Image Added

    OR

    Find the housing requests on the dashboard.

    Image RemovedImage Added

    Image Modified Click on Show more to view all the housing requests created.


    View the status of tickets as Approved, Submitted, Rejected, Expired or Open.

    Html<style>



    Style
    #full-height-container{
    background: #f9f9f9;
    }
    body.page-gadget #main {
    width: 100% !important;
    }
    #main{
    background:#f9f9f9;
    }
    #main {
        padding-left: 100px;
        padding-right: 100px;
    }
    #header .aui-header{
        background-color: #005b99;
    }
    .wiki-content img.confluence-embedded-image, .wiki-content img.editor-inline-macro, .wiki-content table.wysiwyg-macro {
        cursor: pointer !important;
    }
    .wiki-content a,
    .wiki-content a:hover,
    .wiki-content a:active{
    	color:#015b98 !important;
    }
    .aui-header-inner{
    height: 41px;
    }
    #search-ui,
    .aui-header-before,
    .aui-header-primary,
    #notifications-anchor,
    .header-quicksearch,
    #likes-section,
    #labels-section,
    #breadcrumb-section,
    #page-metadata-banner,
    .space-tools-section,
    .footer-body,
    .page-metadata-modification-info{
    display:none;
    }
    a#sv-scmtb-trsl-lang-picker {
        background: #35709d;
        color: #ffffff;
    }
    
    
    .wiki-content .confluenceTh,
    .wiki-content .confluenceTd {
        border: none;
    }
    
    .columnLayout.two-right-sidebar .relative-table.wrapped.confluenceTable .confluenceTd h3 strong{
    	display: inline-block !important;
    	vertical-align: top !important;
    	height: 30px !important;
    	line-height: 22px !important;
    }
    .columnLayout.two-right-sidebar .relative-table.wrapped.confluenceTable .confluenceTd h3{
    	padding-top: 12px !important;
    width: 87px;
    }
    
    .columnLayout.two-right-sidebar .relative-table.wrapped.confluenceTable .confluenceTd h3 span a{
    	color: #182b4d !important;
    }
    
    .columnLayout.single table.relative-table.confluenceTable{
    overflow: hidden; 
    }
    
    
    .columnLayout.single .relative-table.confluenceTable .confluenceTd h3 span a {
    color: #182b4d !important;
    }
    /*Language BTN*/
    .columnLayout.single table.relative-table.confluenceTable .content-wrapper h3 strong{display: inline-block;vertical-align: top;height: 30px;line-height: 18px;}
    .columnLayout.single table.relative-table.confluenceTable .content-wrapper h3{
    padding-top: 10px;
    }
    /*END Language BTN*/
    .columnLayout.single:nth-child(1) td.confluenceTd {
    width: auto !important;
    /*float:right;*/
    }
    
    img,a{
      -webkit-user-drag: none;
      -webkit-user-select: none;
        -moz-user-select: none;
        user-select: none;
    }
    #header .aui-nav #login-link{
      display:none
    }
    
    body.page-gadget {
        padding-top: 10px !important;
    }
    
    .columnLayout:nth-child(1) table td h3{
        display: flex;
        padding: 0px !important;
        align-items: center;
        justify-content: center;
        height: 59px;
    }
    .wiki-content .contentLayout2 {
        margin: 0 !important;
    }
    
    
    
    @media screen and (max-width: 1024px) {
    .columnLayout.single .innerCell img{
    width:100%;
    }
    .columnLayout.single table.relative-table.confluenceTable h3 strong a{
    color: #182b4d !important;
    display: inline-block;
    height: 30px;
    line-height: 22px;
    vertical-align: top;
    }
    .columnLayout.single:first-child h3{
    height:30px;
    line-height:30px;
    }
    .columnLayout.single:nth-child(1) .innerCell img {
    width: 50px;
    }
    .columnLayout.single table.relative-table.confluenceTable td.confluenceTd:nth-child(2) img{
     width:
    30px
     45px;
    }
    
    .columnLayout.single:nth-child(1) .innerCell .confluenceTd:nth-child(1) img {
        width: 25px !important;
    }
    
    .columnLayout.single .table-wrap table {
        width: 100% !important;
    }
    
    .columnLayout.single .table-wrap td.confluenceTd {
        display: inline-block;
        width: 100%;
        vertical-align: top;
        text-align: center;
    }
    .columnLayout:nth-child(1) table {
    display: flex;
     justify-content: flex-end;
    }
    
    .columnLayout:nth-child(1) table td h3 {
        padding: 8px !important;
    }
    .columnLayout table td span{
        text-align:start !important;
        display:inline !important;
    }
    
    
    .columnLayout .cell {
        width: 100% !important;
        display: block;
    }
    .columnLayout:nth-child(72) img, 
    .columnLayout:nth-child(83) img{
        width: 
    </style>
    15px !important;
    }
    
    .columnLayout:nth-child(8),
    .columnLayout:nth-child(11),
    .columnLayout:nth-child(23),
    .columnLayout:nth-child(28),
    .columnLayout:nth-child(33),
    .columnLayout:nth-child(42),
    .columnLayout:nth-child(48),
    .columnLayout:nth-child(56),
    .columnLayout:nth-child(63),
    .columnLayout:nth-child(66),
    .columnLayout:nth-child(67),
    .columnLayout:nth-child(68){
        display:none;
    }
    
    
    }