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Muftah welcomes the users to contact MBRHE with any questions or suggestions or complaints regarding our services through the Contact Us Services. Your experience allows us to improve our services. To learn how to contact us using Muftah (WhatsApp) follow the simple steps shown below. 


Once you are introduced to Muftah you will get into the welcome screen, which consists of various services as shown below.


Select the desired transactional services from the list of services

Type the keyword Contact or Contact Us or option number 9 to reach us

Enter your Email ID 

Enter your Subject 



Select the desired Category of your inquiry or suggestion or complaint to MBRHE from the list shown,

  1. Housing Grant
  2. Housing Loans
  3. Financial Services
  4. General Inquiries
  5. MBRHE Website 
  6. Smart Apps
  7. Housing Social Consultation

Let us select a category as Housing Grant,

Type keyword Housing Grant or option number 1 to select your reason for inquiry

Select the Type of contact from the list shown,

  1. Comment
  2. Question
  3. Suggestion
  4. Complaint
  5. Bug

Let us select a type as Comment,

Type keyword Comment or option number 1 to select your contact type


Enter your Message

Muftah needs your confirmation on provided data to proceed next.

Select Yes to continue or No if you want to change any field.

Type keyword Yes or option number 1 to confirm your provided data

Thus, your feedback is submitted successfully.

Note down your Reference Number, in the future MBRHE team will contact you.

Finally, type Restart or Exit to get back to the main menu.





Type keyword No or option number 2 to change input data of any field

Select the field (input data to be Change) from the list shown,

  1. Email
  2. Subject
  3. Category
  4. Type
  5. Message

Type keyword Cancel or option number 6 to discard the change option

Let us select Subject field to be change


Type keyword Subject or option number 2 to select your desired field as subject


Enter your updated Subject 

or

Type keyword Restart or Exit  to discard the request and go to the main menu







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