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عربي

Muftah (Mobile Chatbot) accommodates the number of housing services that provide information using the ISKAN application with a better user experience and saves customers time. This section describes the procedure for getting information on housing services by Muftah.




Housing Services


Open the ISKAN mobile application

Tap on the  Muftah button to start to chat with MuftahTap on the Housing Services button from the Informational Services listAll the housing services are accommodated under loans or grants sections. View the services by tapping on desired service type loans or grants.



In the case of Loans

To get information on the housing services under loans follow the simple steps below,

Tap on the Loans button to enter into the loans housing services section.

Select the required service from the Loan Services list,

  • House Construction Loan
  • Purchase Ready House 
  • Flat Rent
  • Loan for Purchasing Ready House Not Owned By MBRHE 
Select the desired loan servicesSelect the desired loan services


Select the type of service by tapping on the desired Services button (for example, Ready House Loan) from the list of loan services.


Tap on the Ready House Loan button

To get more information about the loan housing services, Tap on that particular Services button from the Service Card.

  • Target Audience
  • Required Documents
  • Terms and Conditions 
  • Service Direct Contact
  • Service Branches
  • Service Required Time
Select the desired service from the Service Card 

Select the desired service from the Service Card 







Select the desired service from the Service Card 





In the case of Grants

To get information on the housing services under grants follow the simple steps below,


Tap on the Grants button to enter into the Grants housing services section.

Select the required service from the Grant Services list,

  • Ready House Grant
  • Financial Assistance Grant 
  • Flat Grant
Select the desired grant servicesSelect the desired grant services


Select the type of service by tapping on the Services button (for example, Residential Land Grant) from the list of grant services.


Tap on the Residential Land Grant button

To get more information about the grant housing services Tap on that particular Services button from the Service Card.

  • Target Audience
  • Required Documents
  • Terms and Conditions 
  • Service Direct Contact
  • Service Branches
  • Service Required Time
Select the desired service from the Service Card Select the desired service from the Service Card 







Select the desired service from the Service Card 








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