What can you do with ISKAN Contact Us service?
- Need help installing, running, or using ISKAN Application
- Have an idea you would like to discuss with us
- Want to speak with the concerned department customer service team
We are excited to hear your thoughts and provide help!
Follow the simple steps shown below to learn how to submit your contact us ticket.
Step1:
Navigate to https://www.mbrhe.gov.ae
Click on عربى/ English to display the page in Arabic/ English language
Click on the Contact Us (
) button from the Home screen
OR
Step2:
Click on the Main Menu (
) button from the Home screen
Step3:
Click on Contact Us button under About Us section
Step4:
Enter your contact details for the following fields
- Name (mandatory)
- Mobile Number (mandatory)
- Subject (mandatory)
- E-mail (mandatory)
- Emirates ID (mandatory)
- Reason for Inquiry(mandatory)
- Type (mandatory)
- Comment (mandatory)
Select option Yes if you want a call back from the customer service team or else select option No to skip
Select the desired Reason for Inquiry from the list shown,
- Housing Grant
- Housing Loans
- Financial Services
- General Inquiries
- MBRHE Website
- Smart Apps
- Housing Social Consultation
Select the desired Contact Type from the list shown,
- Question
- Suggestion
- Complaint
Step5:
Enter your Message
Step6:
Click on Submit button to submit your feedback or inquiry
Step7:
Thus, your feedback is submitted successfully.
Note down your Reference Number, which is required when the MBRHE team contacts you in the future.
