Retention Payment

 For the client to request release of all retained of 10% of the contract value between the Establishment and the loaner.


Request for release of the retention payment for a loan application by following the below steps.

Login to ISKAN application using anyone of channels Username Password or Login by OTP

Select Release Retention Payment Service from the dashboard

Select the targeted loan application from the list of loan projects and grants from the list of grant projects and tap on Modify

Verify the Project Information



Tap on Required Documents to proceed

Upload one or more documents required by tapping on  () Add Icon and then tap on Finish button 

Tap on Add More Files button to add files and tap on Remove button to remove attached files.

Upload the documents in formats like pdf, jpeg, png, etc., as required or access the camera to take new pictures

Upon tapping on Upload Document to upload the documents.

Upload the documents in formats like pdf, jpeg, png, etc., as required or access the camera to take new pictures


In Editing, tap on the delete () icon to remove the file attached or tap on the View () icon to view the attached file.



Upon clicking Finish, the documents will be sent for approval. After getting confirmation that the building/ project or maintenance is completed and gets satisfied by the customer, the retention payment will be released to the contractor.