عربي

Muftah enables the MBRHE users to check their housing application status using Get Housing Application Status services in no time with a better user experience. This document describes the procedure to check your housing application status through Muftah (WhatsApp).

The page consists of

Get Housing Application Status

Upon introducing to Muftah you will get into welcome screen consists of various services list as shown below.

Select the desired transactional services from the list of services

Type highlighted keyword Application Status or option number 5 to check your housing application status

Choose any of the following options to inquire about your housing application status.

Application Number
Applicant ID
Emirates ID

or

4. Type Back or option 4 to go back to the main menu.

Application Number

Check your housing application status by using Application Number

Type highlighted keyword Application or option number 1 to get started checking your status using Application number

Enter your Application Number

Muftah asks for your confirmation to proceed next.

Select option Yes to continue or No if you want to change the application number.

Type keyword Yes or option number 1 to confirm your application number

View your Housing Application Status which includes,

File Number
Service Type
Status

Finally, type Yes or option number 1 for any other service, or type No or option number 2 to end the chat.

Muftah Pleasures to help you!

Type Restart or Exit to get back to the main menu

Type keyword No or option number 2 to change your application number

Enter the correct Application Number

or

Type Restart or Exit to discard the request and go to main menu

Applicant ID

Check your housing application status by using Applicant ID

Type highlighted keyword Applicant or option number 2 to get start checking your status using Applicant ID

Enter your Applicant ID

Muftah asks for your confirmation to proceed next.

Select option Yes to continue or No if you want to change applicant ID.

Type keyword Yes or option number 1 to confirm your applicant ID

View your Housing Application Status which includes,

File Number
Service Type
Status

Finally, type Yes or option number 1 for any other service, or type No or option number 2 to end the chat.

Muftah Pleasures to help you!

Type Restart or Exit to get back to the main menu

Type keyword No or option number 2 to change your applicant ID

Enter the correct Applicant ID

or

Type Restart or Exit to discard the request and go to main menu

Emirates ID

Check your housing application status by using Emirates ID

Type highlighted keyword Emirates or option number 3 to get start checking your status using Emirates ID

Enter your Emirates ID

Muftah asks for your confirmation to proceed next.

Select option Yes to continue or No if you want to change Emirates ID.

Type keyword Yes or option number 1 to confirm your Emirates ID

View your Housing Application Status which includes,

File Number
Service Type
Status

Finally, type Yes or option number 1 for any other service, or type No or option number 2 to end the chat.

Muftah Pleasures to help you!

Type Restart or Exit to get back to the main menu

Type keyword No or option number 2 to change your Emirates ID

Enter the correct Emirates ID

or

Type Restart or Exit to discard the request and go to main menu

Browser not supported