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MBRHE provides Housing services for the citizens of the Emirate of Dubai. It includes grants and loans in the most feasible way to make it easier for the citizens as per the terms and conditions. Muftah (WhatsApp Chatbot) accommodates the number of housing services that provide information using the WhatsApp application in no time with a better user experience.

This section describes the procedure for getting information on housing services by Muftah.

Housing Services

Upon introducing to Muftah you will get into welcome screen consists of various services list as shown below.

Select the desired informational services from the list of services

Type highlighted keyword Housing or option number 1 to get started with housing services

All the housing services are accommodated under loans or grants sections. View the services by typing the keyword or option number of your desired service (loans or grants).

In the case of Loans

To get information on housing services under loans follow the simple steps listed below.

Select your service type as Loans

Type keyword Loans or option number 1 to get information on housing services under loans

Select the desired loan service from the list of services,

Ready House Loan
House Construction Loan
Purchase Ready House
Maintenance, Addition or Replacement Loan
Flat Rent
Loan for Purchasing Ready House NOT Owned By MBRHE

Type keyword of the service (for example, Ready House Loan) or option number 1 to get information of that service

Select the type of service from the Service Card under the particular loan housing services.

To get more information on particular Services, enter the keyword or option number as listed below,

Target Audience
Required Documents
Terms and Conditions
Service Fee
Service Direct Contact
Service Branches
Service Required Time
More details in the service card

In the case of Grants

To get information on housing services under grants follow the simple steps listed below.

Select your service type as Grants

Type keyword Grants or option number 2 to get information on housing services under grants

Select the desired grant service from the list of services,

Residential Land grant
Ready House Grant
Financial Assistance Grant
Maintenance, Extension or Demolish Grant
Flat Grant

Type keyword of the service (for example, Residential Land Grant) or option number 1 to get information of that service

Select the type of service from the Service Card under the particular grant housing services.

To get more information on particular Services, enter the keyword or option number as listed below,

Target Audience
Required Documents
Terms and Conditions
Service Fee
Service Direct Contact
Service Branches
Service Required Time
More details in the service card

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