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Muftah (Mobile Chatbot), accommodates the number of housing services which provides information using ISKAN application with better user experience and saves customers time. This section describes the procedure for getting information on housing services by Muftah.




Housing Services


Open the ISKAN mobile application

Tap on Floating button Tap on Chatbot (Talk with Muftah)  icon to start chat with MuftahTap on the Housing Services button from the Informational Services list







All the housing services are accommodated under loans or grants sections. View the services by tapping on desired service type loans or grants.






In the case of Loans

To get information on the housing services under loans follow the simple steps below,

Tap on the Loans button to enter into the loans housing services section.

Select the required service from the Loan Services list,

  • House Construction Loan
  • Purchase Ready House 
  • Flat Rent
  • Loan for Purchasing Ready House Not Owned By MBRHE 
Select the desired loan servicesSelect the desired loan services


Select the type of service by tapping on the desired Services button (for example, Ready House Loan) from the list of loans services.

Tap on Ready House Loan button

To get more information about the loan housing services, Tap on that particular Services button from the Service Card.

  • Target Audience
  • Required Documents
  • Terms and Conditions 
  • Service Direct Contact
  • Service Branches
  • Service Required Time
Select the type of service from the Service Card

Select the type of service from the Service Card







Select the type of service from the Service Card





In the case of Grants

To get information on the housing services under grants follow the simple steps below,


Tap on the Grants button to enter into the Grants housing services section.

Select the required service from the Grant Services list,

  • Ready House Grant
  • Financial Assistance Grant 
  • Flat Grant
Select the desired grant servicesSelect the desired grant services


Select the type of service by tapping on the Services button (for example, Residential Land Grant) from the list of grant services.

Tap on Residential Land Grant button

To get more information about the grant housing services Tap on that particular Services button from the Service Card.

  • Target Audience
  • Required Documents
  • Terms and Conditions 
  • Service Direct Contact
  • Service Branches
  • Service Required Time
Select the type of service from the Service CardSelect the type of service from the Service Card







Select the type of service from the Service Card








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