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Users with feedback or questions or suggestions or complaints or would like assistance using MBRHE services, reach us through Contact Us services and let us know how we can help.

We appreciate your interest and will respond quickly to your inquiry.






What can you do with ISKAN Contact Us service?

  • Need help installing, running, or using ISKAN Application 
  • Have an idea you would like to discuss with us
  • Want to speak with the concerned department customer service team

We are excited to hear your thoughts and provide help!



Follow the simple steps shown below to learn how to submit your contact us ticket.


Step1:

Navigate to https://www.mbrhe.gov.ae


Click on عربىEnglish to display the page in Arabic/ English language



Click on the Contact Us () button from the Home screen


OR


Step2:

Click on the Main Menu () button from the Home screen


Step3:

Click on Contact Us button under About Us section


Step4:

Enter your contact details for the following fields

  • Name (mandatory)
  • Mobile Number (mandatory)
  • Subject (mandatory)
  • E-mail (mandatory)
  • Emirates ID (mandatory)
  • Reason for Inquiry(mandatory)
  • Type (mandatory)
  • Comment (mandatory)


Select option Yes if you want a call back from the customer service team or else select option No to skip


Select the desired Reason for Inquiry from the list shown,

  • Housing Grant
  • Housing Loans
  • Financial Services
  • General Inquiries
  • MBRHE Website 
  • Smart Apps
  • Housing Social Consultation


Select the desired Contact Type from the list shown,

  • Question
  • Suggestion
  • Complaint


Step5:

Enter your Message



Step6:

Click on Submit button to submit your feedback or inquiry


Step7:

Thus, your feedback is submitted successfully. 

Note down your Reference Number, which is required when the MBRHE team contacts you in the future.






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