Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

This section describes navigating through Muftah (Mobile Chatbot) in ISKAN mobile application.



Introduction to Muftah




Image RemovedImage Added

Download the application from Appstore or Google Play Store on iOS or Android devices respectively and install it

Image RemovedImage Added

Open the ISKAN mobile application

Image RemovedImage Added

Tap on the  Muftah button to start to chat with Muftah 

Image RemovedImage Added

Introduce yourself by providing Contact Information or using the UAE Pass channel.




Introduction with Contact Information



Image RemovedImage Added

Introduce yourself to Muftah as a Guest User by providing Contact Information.

Image RemovedImage Added

Muftah requires basic information about users before proceeding to the chatbot environment.

Please enter your Contact Information,

  • Name (mandatory)
  • Mobile Number (mandatory)
  • E-mail (optional)

Image RemovedImage Added

Tap on the Submit button to complete your introduction

Image RemovedImage Added

Users introduced to Muftah successfully will get into the welcome screen





Login with UAE Pass



Image RemovedImage Added

Click on Login With UAE PASS button to login using UAE Pass account

Image RemovedImage Added

اختر خيار الدخول عن طريق تطبيق الهوية الرقمية (باستخدام نفس الجهاز) أو ادخل احد معرفات الحساب الخاص بالهوية الرقمية في حال عدم وجود التطبيق على نفس الجهاز

Image RemovedImage Added

تأكد من تثبيت تطبيق الهوية الرقمية

Image RemovedImage Added

ادخل على تطبيق الهوية الرقمية




Image RemovedImage Added

تأكد من ان مستوى حسابك موثوق لتتمكن من الدخول لتطبيق اسكان

Image RemovedImage Added

اضغط زر تأكيد للسماح لتطبيق اسكان بتعريف المستخدم وتسجيل الدخول

Image RemovedImage Added

ادخل رمز مرور حساب الهوية الرقمية


Image RemovedImage Added

Users introduced to Muftah successfully will get into the welcome screen



Navigate through Muftah


Once you are introduced to Muftah you will get into a welcome screen, which consists of various services as shown below.


Image RemovedImage Added

Muftah's Welcome screen with Greeting and introduction

Image RemovedImage Added

Muftah provides various Informational Services to users as listed below,

  • Housing Services
  • Financial Services
  • Business Services

Image RemovedImage Added

Muftah provides various Transactional Services to users as listed below,

Get Housing Application Status

Get Payment Status

Contact Us (Inquiry, Suggestion, Complaint)

Get Maintenance Request Status For Ready House

Housing Cost Calculator

Trial Loan Calculator


Image RemovedImage Added

View Transactional services list




Image RemovedImage Added

View Transactional services list


Image RemovedImage Added

Tap on menu button (

Image RemovedImage Added

Tap on Start Over button to restart the chat conversation.

Tap on Go To Top button to view your chat conversation from the beginning.


Image RemovedImage Added

View day and date of chat displayed on top-center





Image RemovedImage Added

Tap on the Back  button or Type Restartto go to the main menu

Tap on the Send button () to submit your message to Muftah.


Image RemovedImage Added

Mode of Inputs to Muftah:

 Tap on the Text box (Type your message...) to type your input manually in text format.

 Tap on the Audio button () to provide input in voice format where Muftah recognizes your speech and convert to text input.

Image RemovedImage Added

Talk with Muftah


Image RemovedImage Added

Tap on the cross button () to end your talk with Muftah









Html
<style>
#main{
background:#f9f9f9;
direction: rtl;
}
.wiki-content .confluenceTh,
.wiki-content .confluenceTd {
    border: none;
}
.wiki-content a, .wiki-content a:link, .wiki-content a:visited, .wiki-content a:focus, .wiki-content a:hover, .wiki-content a:active{
color:#015b98;
}
#header .aui-header{
    background-color: #34709D;
}
.wiki-content img.confluence-embedded-image, .wiki-content img.editor-inline-macro, .wiki-content table.wysiwyg-macro {
    cursor: pointer !important;
}
.aui-header-inner{
height: 41px;
}
#search-ui,
.aui-header-before,
.aui-header-primary,
#notifications-anchor,
.header-quicksearch,
#likes-section,
#labels-section,
#breadcrumb-section,
#page-metadata-banner,
.footer-body,
.space-tools-section,
.page-metadata-modification-info{
display:none;
}

.columnLayout.two-equal:nth-child(1){
 background: #34709D;
    margin-bottom:10px
}

.columnLayout.two-equal:nth-child(1) a{
color:#fff;
}
.columnLayout{
margin:0px
}
a#sv-scmtb-trsl-lang-picker {
    background: #35709d;
    color: #fff;
}

/*ARABIC*/

.ia-splitter-left{
	float: right !important;
}

.ia-splitter-left .ia-fixed-sidebar{
	left: auto !important;
    right: 0 !important;
	width: 285px !important;
}

#main.aui-page-panel{
margin-left: 0px !important;
margin-right: 285px !important;
}
#main-header{
direction: rtl;
}
.content-navigation {
    float: left;
}
.ajs-menu-bar .ajs-menu-item, .ajs-menu-bar .ajs-button {
    float: right;
}
.content-navigation .ajs-menu-bar .ajs-button span, .content-navigation .ajs-menu-bar .ajs-menu-item .ajs-menu-title span {
    padding-left: 0px;
    padding-right: 21px;
}
.content-navigation .ajs-menu-bar .ajs-button a>span>span.aui-icon, .content-navigation .ajs-menu-bar .ajs-menu-item a>span>span.aui-icon {
    margin-left: 0px;
    padding-left: 0;
    margin-right: -21px;
    padding-right: 0;
}

#main-header:not(.doctheme-no-override) #title-text {
    clear: right;
    padding-top: 5px;
}

.ia-splitter-handle {
    display: none;
}


.columnLayout.single:nth-child(1) td.confluenceTd {
width: auto !important;
float:left;
}
/*Language BTN*/
.columnLayout.single table.relative-table.confluenceTable .content-wrapper h4 strong{
	display: inline-block;
	vertical-align: top;
	height: 30px;
	line-height: 25px;
}
.columnLayout.single table.relative-table.confluenceTable .content-wrapper h4{
	padding-top: 12px;
}
.columnLayout.single table.relative-table.confluenceTable h4 strong a{
	color: #182B4D !important;
}
/*END Language BTN*/



.acs-side-bar{
	direction: rtl !important;
}
div.plugin_pagetree ul.plugin_pagetree_children_list>li>div.plugin_pagetree_childtoggle_container{
	float: right !important;
}
.plugin_pagetree .plugin_pagetree_children_list>li .plugin_pagetree_children_list {
	padding-right: 0px  !important;
    padding-right: 16px  !important;
}

.space-favourite {
    right: auto;
	left: 10px;
}

img,a{
  -webkit-user-drag: none;
  -webkit-user-select: none;
    -moz-user-select: none;
    user-select: none;
}
#header .aui-nav #login-link{
  display:none
}


@media screen and (max-width: 1024px){
.content-meta-outer{
   display:none;
}
p br,
.auto-cursor-target{
    display:none;
}
.columnLayout.single .table-wrap table{
    width: 100% !important;
}
.columnLayout.single .table-wrap td.confluenceTd {
display: inline-block;
width: 50%;
vertical-align: top;
text-align: center;
}
}

colgroup{
   display:none !important;
}




</style>