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Mohammed Hasnuddin

Mohammed Hasnuddin

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 For the client to request release of all retained of 10% of the contract value between the Establishment and the loaner.



Request for release of the retention payment for a loan application by following the below steps.



Login to ISKAN application using anyone of channels Username-Password or Login by OTP

Select Request for release of retention payment from the section Services in dashboard








Tap on Apply icon beside the service, Request For Release Retention Payment under the tab Services --> Business

Select the targeted loan application from the list of loans and grants and tap on Modify




Verify the project information and tap on Required Documents to proceed

Upload one or more documents required by tapping on Add and remove the files attached if required by tapping on Edit then tap on Finish

Upload the documents in formats like pdf, jpeg, png, etc., as required or access the camera to take new pictures

In editing, tap on delete icon to remove the file attached




Upon clicking Finish, the documents will be sent for approval. After getting confirmation that the building/ project or maintenance is completed and gets satisfied by the customer, the retention payment will be released to the contractor.







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