Introduction to Muftah
Download the application from Appstore or Google Play Store on iOS or Android devices respectively and install it | Open the ISKAN mobile application | Tap on the Muftah button to start to chat with Muftah | Introduce yourself by providing Contact Information or using the UAE Pass channel. |
Introduction with Contact Information
Introduce yourself to Muftah as a Guest User by providing Contact Information. | Muftah requires basic information about users before proceeding to the chatbot environment. Please enter your Contact Information,
| Tap on the Submit button to complete your introduction | Users introduced to Muftah successfully will get into the welcome screen |
Login with UAE Pass
Click on Login With UAE PASS button to login using UAE Pass account | اختر خيار الدخول عن طريق تطبيق الهوية الرقمية (باستخدام نفس الجهاز) أو ادخل احد معرفات الحساب الخاص بالهوية الرقمية في حال عدم وجود التطبيق على نفس الجهاز | تأكد من تثبيت تطبيق الهوية الرقمية | ادخل على تطبيق الهوية الرقمية |
تأكد من ان مستوى حسابك موثوق لتتمكن من الدخول لتطبيق اسكان | اضغط زر تأكيد للسماح لتطبيق اسكان بتعريف المستخدم وتسجيل الدخول | ادخل رمز مرور حساب الهوية الرقمية | Users introduced to Muftah successfully will get into the welcome screen |
Navigate through Muftah
Once you are introduced to Muftah you will get into a welcome screen, which consists of various services as shown below.
Muftah's Welcome screen with Greeting and introduction | Muftah provides various Informational Services to users as listed below,
| Muftah provides various Transactional Services to users as listed below, Get Housing Application Status Get Payment Status Contact Us (Inquiry, Suggestion, Complaint) Get Maintenance Request Status For Ready House Housing Cost Calculator Trial Loan Calculator | View Transactional services list |
View Transactional services list | Tap on menu button () | button to restart the chat conversation. Tap on Start Over Go To Top button to view your chat conversation from the beginning. Tap on | View day and date of chat displayed on top-center |
Type Restartto go to the main menu | Mode of Inputs to Muftah: Tap on the Text box (Type your message...) to type your input manually in text format. | Talk with Muftah | Tap on the cross button () to end your talk with Muftah |
Style |
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body.page-gadget #main { width: 100% !important; } #full-height-container{ background: #f9f9f9; } #main{ background:#f9f9f9; direction: rtl; } .wiki-content .confluenceTh, .wiki-content .confluenceTd { border: none; } .wiki-content a, .wiki-content a:link, .wiki-content a:visited, .wiki-content a:focus, .wiki-content a:hover, .wiki-content a:active{ color:#015b98; } #header .aui-header{ background-color: #34709D; } .wiki-content img.confluence-embedded-image, .wiki-content img.editor-inline-macro, .wiki-content table.wysiwyg-macro { cursor: pointer !important; } .aui-header-inner{ height: 41px; } #search-ui, .aui-header-before, .aui-header-primary, #notifications-anchor, .header-quicksearch, #likes-section, #labels-section, #breadcrumb-section, #page-metadata-banner, .footer-body, .space-tools-section, .page-metadata-modification-info{ display:none; } .columnLayout.two-equal:nth-child(1){ background: #34709D; margin-bottom:10px } .columnLayout.two-equal:nth-child(1) a{ color:#fff; } .columnLayout{ margin:0px } a#sv-scmtb-trsl-lang-picker { background: #35709d; color: #fff; } /*ARABIC*/ .ia-splitter-left{ float: right !important; } .ia-splitter-left .ia-fixed-sidebar{ left: auto !important; right: 0 !important; width: 285px !important; } #main.aui-page-panel{ margin-left: 0px !important; margin-right: 285px !important; } #main-header{ direction: rtl; } .content-navigation { float: left; } .ajs-menu-bar .ajs-menu-item, .ajs-menu-bar .ajs-button { float: right; } .content-navigation .ajs-menu-bar .ajs-button span, .content-navigation .ajs-menu-bar .ajs-menu-item .ajs-menu-title span { padding-left: 0px; padding-right: 21px; } .content-navigation .ajs-menu-bar .ajs-button a>span>span.aui-icon, .content-navigation .ajs-menu-bar .ajs-menu-item a>span>span.aui-icon { margin-left: 0px; padding-left: 0; margin-right: -21px; padding-right: 0; } #main-header:not(.doctheme-no-override) #title-text { clear: right; padding-top: 5px; } .ia-splitter-handle { display: none; } .columnLayout.single:nth-child(1) td.confluenceTd { width: auto !important; float:left; } /*Language BTN*/ .columnLayout.single table.relative-table.confluenceTable .content-wrapper h4 strong{ display: inline-block; vertical-align: top; height: 30px; line-height: 25px26px; } .columnLayout.single table.relative-table.confluenceTable .content-wrapper h4{ padding-top: 12px; } .columnLayout.single table.relative-table.confluenceTable h4 strong a{ color: #182B4D !important; } /*END Language BTN*/ .acs-side-bar{ direction: rtl !important; } div.plugin_pagetree ul.plugin_pagetree_children_list>li>div.plugin_pagetree_childtoggle_container{ float: right !important; } .plugin_pagetree .plugin_pagetree_children_list>li .plugin_pagetree_children_list { padding-right: 0px !important; padding-right: 16px !important; } .space-favourite { right: auto; left: 10px; } img,a{ -webkit-user-drag: none; -webkit-user-select: none; -moz-user-select: none; user-select: none; } #header .aui-nav #login-link{ display:none } body.page-gadget { padding-top: 10px !important; } .columnLayout:nth-child(1) table td h4{ display: flex; padding: 0px !important; align-items: center; justify-content: center; height: 59px; } .wiki-content .contentLayout2 { margin: 0 !important; } @media screen and (max-width: 1024px){ .content-meta-outer{ display:none; } p br, .auto-cursor-target{ display:none; } .columnLayout.single .table-wrap table{ width: 100% !important; } .columnLayout.single .table-wrap td.confluenceTd { display: inline-block; width: 50%auto !important; vertical-align: top; text-align: center; } } colgroup{ display:none !important; } |