Muftah enables the MBRHE users to check their housing application status using Get Housing Application Status services in no time with a better user experience. This document describes the procedure to check your housing application status through Muftah (WhatsApp).
The page consists of
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Get Housing Application Status
Upon introducing to Muftah you will get into welcome screen consists of various services list as shown below.
Select the desired transactional services from the list of services |
Type highlighted keyword Application Status or option number 5 to check your housing application status |
Choose any of the following options to inquire about your housing application status.
or 4. Type Back or option 4 to go back to the main menu. |
Application Number
Check your housing application status by using Application Number
Type highlighted keyword Application or option number 1 to get started checking your status using Application number |
Enter your Application Number |
Muftah asks for your confirmation to proceed next. Select option Yes to continue or No if you want to change the application number. |
Type keyword Yes or option number 1 to confirm your application number |
View your Housing Application Status which includes,
Finally, type Yes or option number 1 for any other service, or type No or option number 2 to end the chat. |
Muftah Pleasures to help you! Type Restart or Exit to get back to the main menu |
-AR.png?version=1&modificationDate=1636544660039&cacheVersion=1&api=v2&width=240)
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Type keyword No or option number 2 to change your application number |
Enter the correct Application Number or Type Restart or Exit to discard the request and go to the main menu |
Applicant ID
Check your housing application status by using Applicant ID
Type highlighted keyword Applicant or option number 2 to get started checking your status using Applicant ID |
Enter your Applicant ID |
Muftah asks for your confirmation to proceed next. Select option Yes to continue or No if you want to change applicant ID. |
Type keyword Yes or option number 1 to confirm your applicant ID |
View your Housing Application Status which includes,
Finally, type Yes or option number 1 for any other service, or type No or option number 2 to end the chat. |
Muftah Pleasures to help you! Type Restart or Exit to get back to the main menu |
-AR.png?version=1&modificationDate=1636545200284&cacheVersion=1&api=v2&width=240)
|
Type keyword No or option number 2 to change your applicant ID |
Enter the correct Applicant ID or Type Restart or Exit to discard the request and go to the main menu |
Emirates ID
Check your housing application status by using Emirates ID
Type highlighted keyword Emirates or option number 3 to get started checking your status using Emirates ID |
Enter your Emirates ID |
Muftah asks for your confirmation to proceed next. Select option Yes to continue or No if you want to change Emirates ID. |
Type keyword Yes or option number 1 to confirm your Emirates ID |
View your Housing Application Status which includes,
Finally, type Yes or option number 1for any other service, or type No or option number 2 to end the chat. |
Muftah Pleasures to help you! Type Restart or Exit to get back to the main menu |
-AR.png?version=1&modificationDate=1636545260529&cacheVersion=1&api=v2&width=240)
|
Type keyword No or option number 2 to change your Emirates ID |
Enter the correct Emirates ID or Type Restart or Exit to discard the request and go to the main menu |
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