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What can you do with ISKAN Contact Us service?

Need help installing, running, or using ISKAN Application
Have an idea you would like to discuss with us
Want to speak with the concerned department customer service team

We are excited to hear your thoughts and provide help!

Follow the simple steps shown below to learn how to submit your contact us ticket.

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Step1:

Navigate to https://www.mbrhe.gov.ae

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Image AddedClick on the Contact Us () button from the Home screen

OR

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Step2:

Click on the Main Menu () button from the Home screen

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Step3:

Click on Contact Us button under About Us section

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Step4:

Enter your contact details for the following fields

Name (mandatory)
Mobile Number (mandatory)
Subject (mandatory)
E-mail (mandatory)
Emirates ID (mandatory)
Reason for Inquiry(mandatory)
Type (mandatory)
Comment (mandatory)

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Select option Yes if you want a call back from the customer service team or else select option No to skip

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Select the desired Reason for Inquiry from the list shown,

Housing Grant
Housing Loans
Financial Services
General Inquiries
MBRHE Website
Smart Apps
Housing Social Consultation

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Select the desired Contact Type from the list shown,

Question
Suggestion
Complaint

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Step5:

Enter your Message

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Step6:

Click on Submit button to submit your feedback or inquiry

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Step7:

Thus, your feedback is submitted successfully.

Note down your Reference Number, which is required when the MBRHE team contacts you in the future.

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Image Modifiedعربي