English

What can you do with ISKAN Contact Us service?

Need help installing, running, or using ISKAN Application
Have an idea you would like to discuss with us
Want to speak with the concerned department customer service team

We are excited to hear your thoughts and provide help!

Follow the simple steps shown below to learn how to submit your contact us ticket.

Step1:

Navigate to https://www.mbrhe.gov.ae

Click on عربى/ English to display the page in Arabic/ English language

Click on the Contact Us () button from the Home screen

Step2:

Click on the Main Menu () button from the Home screen

Step3:

Click on Contact Us button under About Us section

Step4:

Enter your contact details for the following fields

Name (mandatory)
Mobile Number (mandatory)
Subject (mandatory)
E-mail (mandatory)
Emirates ID (mandatory)
Reason for Inquiry(mandatory)
Type (mandatory)
Comment (mandatory)

Select option Yes if you want a call back from the customer service team or else select option No to skip

Select the desired Reason for Inquiry from the list shown,

Housing Grant
Housing Loans
Financial Services
General Inquiries
MBRHE Website
Smart Apps
Housing Social Consultation

Select the desired Contact Type from the list shown,

Question
Suggestion
Complaint

Step5:

Enter your Message

Step6:

Click on Submit button to submit your feedback or inquiry

Step7:

Thus, your feedback is submitted successfully.

Note down your Reference Number, which is required when the MBRHE team contacts you in the future.

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