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Muftah enables the MBRHE users to check their housing maintenance request status using Get Maintenance Request Status for Ready House services. This document describes the procedure to check the maintenance status through Muftah.



Upon introducing to Muftah you will get into welcome screen consists of various Services list as shown below.


Step1:

Click on the Get Maintenance Request Status For Ready House button from the Transactional Services list.


Step2:

Enter your Application Number.


Muftah asks for your confirmation to proceed next. Please provide Yes to continue or No if you want to change the application number.


Step3:

Click on the Yes button to continue your Application Status process.


Step4:

Thus, view your application status for Maintenance Request Status For Ready House which includes,

  • Request Number
  • Request Date
  • Appointment Date
  • Status
  • Problem description

Finally, click on the Back to the main menu or Back button to get back to the main menu.




Click on the No button


Please provide the correct Application Number or else click on the Back button to discard the request and go to the previous menu.





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