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عربي

ISKAN enables the users to access the housing maintenance service by MBRHE.

This section provides the users with the procedure to request for housing maintenance service in ISKAN. The service, Housing Maintenance is accessed in the Dashboard.


Request a maintenance service

Login to the ISKAN application using any one of the channel UAE PASS or    I Have Housing Applications

Find the maintenance services in the Slide view

Find the maintenance services in Grid view


Tap on a service required under Slide view

Verify the prepopulated information and enter the required information

Check the Available () dates and Pick () the date for an appointment, and modify if required

Tap on Attach Image icon and upload the files from the gallery/ take a new picture by accessing the camera. 

In Editing, tap on the delete () icon to remove the file attached or tap on the View () icon to view the attached file.


View the attached file

Tap on the Send button to submit the maintenance request.

Thus, the request for the housing maintenance service is created successfully.


View history of maintenance requests

Access the history of maintenance requests on the dashboard.


Tap on My Maintenance Requests to view the history of maintenance requests

Displays the list of maintenance requests created

Tap on individual to display the history of maintenance requests created

Upon tapping Problem Description, it displays the maintenance request in detail as mentioned by the user


Upon tapping Contractor Remarks, it displays the remarks entered by the contractor

User can rate the service and provide feedback about it




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