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عربي

Muftah enables the MBRHE users to check their payment status using Get Payment Status services. Get Payment Status service provides information related to Housing Construction Loans and Maintenance Grants services. This document describes the procedure to check your payment status through Muftah(WhatsApp).



Upon introducing to Muftah you will get into welcome screen consists of various services list as shown below.


Select the desired transactional services from the list of services

Type highlighted keyword Payment Status or option number 9 to check your payment status for housing construction loans or maintenance grants services.

Enter your Application Number

Muftah asks for your confirmation to proceed next.

Select option Yes to continue or No if you want to change application number.


Type keyword Yes or option number 1 to confirm your application number

View your Payment Status which includes,

  • Payment ID
  • Percentage Completed
  • Total Bill Payment
  • Status

Finally, type Yes or option number 1 for any other service, or type No or option number 2 to end the chat.

Muftah Pleasures to help you!

Type Restart or Exit  to get back to the main menu



Type keyword No or option number 2 to change your application number

Enter the correct Application Number

or

Type Restart or Exit  to discard the request and go to the main menu





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