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MBRHE provides Housing services for the citizens of the Emirate of Dubai. It includes grants and loans in the most feasible way to make it easier for the citizens as per the terms and conditions. Muftah (WhatsApp) accommodates the number of housing services that provide information using the WhatsApp application in no time with a better user experience.



This section describes the procedure for getting information on housing services by Muftah.


Housing Services

Upon introducing to Muftah you will get into welcome screen consists of various services list as shown below.


Select the desired informational services from the list of services

Type highlighted keyword Housing or option number 1 to get started with housing services

All the housing services are accommodated under loans or grants sections. View the services by typing the keyword or option number of your desired service (loans or grants).



In the case of Loans


To get information on housing services under loans follow the simple steps listed below.


Select your service type as loans

Type keyword Loans or option number 2 to get information on housing services under loans

Select the desired loan service from the list of services,

1- طلب استئجار وحدة سكنية
2- طلب قرض مسكن
3- طلب قرض الصيانة أو الإضافة أو الأحلال (جزئي/ الكلي)
4- طلب قرض وحدة سكنية من السوق المحلي
5- طلب شراء مسكن
6- طلب قرض بناء مسكن

Type keyword of the service (for example, Ready House Loan) or option number 2 to get information of that service


Select the type of service from the Service Card under the particular loan housing services.

To get more information on  particular Services, enter the keyword or option number as listed below,

1- الوثائق المطلوب 
2- المستفيدين من الخدمات 
3- شروط الخدمة 
4- رسوم الخدمة 
5- الاتصال المباشر 
6- فروع تقديم الخدمة 
7- عدد الخطوات / المدة الزمنية 
8- كيف يمكنني التقديم عالخدمة 
9- مزيد من التفاصيل في بطاقة الخدمة




In the case of Grants


To get information on housing services under grants follow the simple steps listed below.

Select your service type as grants

Type keyword Grants or option number 1 to get information on housing services under grants

Select the desired grant service from the list of services,

1- طلب منحة بناء مسكن
2- طلب منحة شقة سكنية
3- طلب منحة مسكن
4- طلب أرض سكنية
5- طلب منحة الصيانة أو الإضافة أو الإحلال (جزئي / كلي)

Type keyword of the service (for example, Residential Land Grant) or option number 4 to get information of that service


Select the type of service from the Service Card under the particular grant housing services.

To get more information on  particular Services, enter the keyword or option number as listed below,

1- الوثائق المطلوبة 
2- المستفيدين من الخدمات 
3- شروط الخدمة 
4- رسوم الخدمة 
5- الاتصال المباشر 
6- فروع تقديم الخدمة 
7- عدد الخطوات أرض سكنية
8- كيف يمكنني التقديم عالخدمة 
9- مزيد من التفاصيل في بطاقة الخدمة




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