عربي

Financial services are the electronic services provided by MBRHE to regulate the financial transactions between the establishment and individuals through services to make it easier for customers and to facilitate the follow-up of their financial applications. Muftah (WhatsApp Chatbot) accommodates the number of financial services which provide information using the WhatsApp application in no time with a better user experience.

This section describes the procedure for getting information on financial services by Muftah.

Upon introducing to Muftah you will get into welcome screen consists of various services list as shown below.

Select the desired informational services from the list of services

Type highlighted keyword Financial or option number 2 to get information on financial services

Select the desired financial service from the list of services,

Early Settlement
Self Financing Reward "Awad"
Facilitation Program
Payment of Arrears of Installments Due
Request to Update Customer Data
Request Liability Certificate

Type keyword of the service (for example, Early Settlement) or option number 1 to get information of that service

Select the type of service from the Service Card under the particular financial services.

To get more information on particular Services, enter the keyword or option number as listed below,

Target Audience
Required Documents
Terms and Conditions
Service Fee
Service Direct Contact
Service Branches
Service Required Time

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