Create Housing Request

This section describes the procedure for requesting the housing services of MBRHE through ISKAN application.







Create Housing Request

The housing-related services are accessed in Services tab → Housing and Dashboard tab → New Housing Request. Also, these services could be added in Favorite Services in Dashboard.


Login to the ISKAN application using any one of the channel UAE Pass or     I Have Hosing Applications

Tap on Housing Service Request on the Dashboard










Select the desired Housing Request service from the section Favorite Services on Dashboard










To create the Housing Request Tap on the desired service icon under the tab Services --> Housing


Verify the prepopulated information and enter the required information

Verify the prepopulated information and enter the required information

Tap on the Choose Service button to select the desired service

Displays the list of eligible services to select one among them


Select targeted service from the list of eligible services and then tap on Apply button

User's who are one of the People of Determination, Tap on the Radio (Yes) button to confirm.

Select the type of the People of Determination from the given options

Tap on the terms and conditions check box


Read the terms and conditions then tap on the Confirm button

Tap on the Next button

Provide your Job Details and tap on the Next button

Tap on Click to Edit button to edit your Personal  information if required



User's who have government support, Tap on the Radio (Yes) button to confirm.

Select the type of Government support from the dropdown menu

Select the Job Status

Select the Job Status (Employed)

Enter the Employment information as required


Enter Monthly Salary in AED

Provide the Employment information as required, and Tap on the Next button

Upload the documents by tapping on Add () button

Upload the images from the gallery or access the camera to take a new image



Tap on Remove () to remove the file attached or tap on Add More Files to attach more files and then tap on Upload Document button

In Editing, tap on the delete () icon to remove the file attached or tap on the View () icon to view the attached file.

View the attached files

In case of the service is “Apply for housing construction” & “Apply for housing land”, the user needs to commit the obligation to build by submitting an OTP sent to the mobile number registered with the application


Enter the OTP and tap on Submit button

Tap on Submit button

Thus, successfully applied a new housing request which is assigned with a unique Reference Number to refer. Tap on the Ok button.

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View the housing requests created

View the status of housing requests created on the dashboard. 


View the housing requests created on the dashboard. Tap on Show All to display all the housing requests.

Find all of the housing requests created using the unique ticket numbers of them




Various statuses of housing request: