Contact Us-(Inquiry, Suggestion, Complaint)
Upon introducing to Muftah you will get into welcome screen consists of various services list as shown below.
Select the desired transactional services from the list of services | Type the keyword Contact or Contact Us or option number 10 to reach us | Enter your Email ID | Enter your Subject |
Select the desired Category of your inquiry or suggestion or complaint to MBRHE from the list shown,
| Let us select a category as Housing Grant, Type keyword Housing Grant or option number 1 to select your reason for inquiry | Select the Type of contact from the list shown,
| Let us select a type as Comment, Type keyword Comment or option number 1 to select your contact type |
Enter your Message | Muftah asks for your confirmation on provided data to proceed next. Select option Yes to continue or No if you want to change any field. | Type keyword Yes or option number 1 to confirm your provided data | Thus, your feedback is submitted successfully. Finally, type Yes or option number 1 for any other service, or type No or option number 2 to end the chat. |
Muftah Pleasures to help you! Type Restart or Exit to get back to the main menu |
Type keyword No or option number 2 to change input data of any field | Select the field (input data to be Change) from the list shown,
Type Cancel or option number 6 to discard the change option | Let us select Subject field to be change, Type keyword Subject or option number 2 to select your desired field as subject |
Enter your updated Subject or Type Restart or Exit to discard the request and go to the main menu |